Vodacom Power hour ****

I am only posting this review because Vodacom does not take any calls from their customers when you call 135.

My issue with Vodacom is with regard to their Power hour. It is the second time that I have purchased the Power hour. In both instances, the monies were deduced from my balance. I received confirmation SMS's from Vodacom stating that the purchases were successfull and that the power hour is active until midnight. In both instances, the subsequent telephone calls to Vodacom telephone numbers were made assuming that I was using up the power hour minutes. Following these calls, I noticed that the money for the calls were deducted from my airtime balance and not from the power hour minutes.

In reality I paid for the calls as per normal and the money for the power hour. So I oaid double for the same thing.

All calls to Vodacom customer care gets cut off and there is no other medium to report this to and request a refund.

I strongly advise anyone who purchased a Power hour deal to check their balances as Vodacom has discovered a way to con their customers and ***** their money.