AP
Andrew P

1 reviews | Active since Jul 2017

06 Mar 2023, 13:52

Vodacom Post Sales - What a Bunch of ***** they are

Misinformation and lies from beginning to end, Will be a month on Friday since placement of the order and still no delivery despite being on my driveway twice. The invent rules of what is and is not acceptable without any proof or paperwork, they invent escalation without actually escalating the problem, they lie repeatedly as to what is happening versus what is actually happening. After being with Vodacom over 20 years I would never ever recommend their on line sales process to anyone. Go to a counter where a human being can be made accountable for their actions and close any deals with them.

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Replies (1)
Vodacom
Vodacom's reply06 Mar 2023, 14:58
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team