1 reviews | Active since Nov 2015

21 Feb 2017, 12:12

Vodacom Porting terrible!!!

<p>I tried for more than a week to port from Cell C to Vodacom. Cell C approved my porting but on Vodacom's side it's still show pending, and absolutely nobody can help me regarding this matter, I phoned different departments this morning just to "stay on the lin for a second!!!!" Can somebody please help me!!!</p>

0
Replies (3)
Vodacom
Vodacom's reply21 Feb 2017, 12:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply27 Feb 2017, 15:02
Official

Dear Mindusvh,

Please note that your query was resolved and I hope your Vodacom journey improves.

Regards,

Cassandra

Best regards,

's update27 Feb 2017, 15:08
Reviewer Update

Good day Cassandra

The porting is still not totally resolved. Still trying to port, Vodacom gave me a contract with a new number and it's a 064 number (isn't it a Cell C number?), that number must be the one we port, my husband's number is also a Cell C number but not the one that is on my Vodacom account!