VODACOM PORTING NIGHTMARE

Last week Wednesday 4 October I went to the Vodacom store in Menlyn to port my number from Telkom pay as you go. I filled in forms with a consultant who said I should wait 25 hours for my number to port. Nothing happened. I returned to the store on Friday 6 Oct after getting a call from the consultant that I need to fill in more forms. I did so. Nothing happened. I went back on Saturday 7 October to find out why the number was not porting. More calls were made-more forms filled. Nothing happened. I went to the store on Monday 9 October where I was given a. Vodacom sim and told the number would port at midnight. NOTHING HAPPENED. To date my number is still on the Telkom network. I tried to phone Vodacom but their new ai bot Tobi prevents you from asking porting questions and switches off. I emailed customer care three times about my problem since Tuesday morning 10 October. I am totally losing faith that my number will ever port and I am seriously wondering whether VOdacom gives a damn about new customers as I have been not been helped through all their channels. This appalling service by one of SA's biggest telco companies is literally as bad as my experience of apalling service at Home Affairs