KC
Khazamola C
1 reviews | Active since Jan 2015
23 Jan 2020, 14:35
VODACOM PORTING *****
My number was ported without my concern
On Wednesday my number was ported without my knowledge(WOW VODACOM) after receiving 2 massages following each other I called Vodacom no one helped me.So I went to Auckland Park Campus Square Johannesburg for help they said they could not help me cause I am not their client anymore, I must check MTN,CELLC or TELKOM..... WOW All my airtime gone and data.Can someone please help me!
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Replies (3)
Vodacom's replyOfficial
23 Jan 2020, 15:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Jan 2020, 15:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
KC
Khazamola C's updateReviewer Update
23 Jan 2020, 15:22Please be aware that the phone is not working please send email me at ***.
KC
Khazamola C's update23 Jan 2020, 15:22
Reviewer Update
Please be aware that the phone is not working please send email me at ***.
Vodacom's replyOfficial
07 Feb 2020, 11:29Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have responded via email. Regards Consumer Website Team
Best regards,
Vodacom's reply07 Feb 2020, 11:29
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have responded via email. Regards Consumer Website Team
Best regards,