DE
Diana Esdar-Pfeffer
1 reviews | Active since May 2020
15 Dec 2021, 16:10
VODACOM PORTING DEPARTMENT SUCKS
Vodacom has not managed to port my number from MTN. MTN messaged me on 10.12 2021 to say that a request had been put through to port my number. MTN stopped working on 13.12.2021. It is now the 15th and my number has still not be ported to Vodacom. On Friday I need to pay salaries and if my number does not work, I will not be able to receive the banks OTP's, in order to increase the payment limits.
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Vodacom's replyOfficial
16 Dec 2021, 07:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Dec 2021, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team