1 reviews | Active since Mar 2014
Vodacom porting department is useless
I wrote a review yesterday about my issues with vodacom porting department..the issue was everytime you call in you get a different story from a different person..it makes you wonder if they even looking on the same system..
I have been trying to port my number back to vodacom from mtn which seems to be the hardest thing in the world. The number has been inactive for the last week and a half and the call centre is just a pure waste of time..nobody can give you the correct information. I call in last week spoke to few different people and I was told by one person to wait for 24hrs then another for 72 hours then another says my sim is still on mtn..so today I call again and they tell me I need to wait another 72 hours and I have no idea why.
It's such terrible service it makes you want to pull your hair out
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
