Vodacom PORTING

Item: Vodacom
Rating: 1
Author: Kyle N

After porting back to the vodacom network I am only able to receive calls from landlines ( No cell number can call me) strange enough i can make outgoing calls. Adding to this i can't send or receive sms either, this is most frustrating because i can't receive any OTP codes. I have been in contact with the Vodacom call center daily and get the same answer " We are aware of a network issue and are working to resolve " they all sing the same song and I can't port back to any other network for 60 days.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

30 Nov 2020, 07:57

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply30 Nov 2020, 07:57

Official

Kyle N's updateReviewer Update

30 Nov 2020, 09:16

Hi

I am unable to receive calls or sms, how will they get in contact with me?

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Kyle N's update30 Nov 2020, 09:16

Reviewer Update

Hi

I am unable to receive calls or sms, how will they get in contact with me?

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