Vodacom portidisappointing aapointing

On 1 Dec I visited Vodacom N1 City, Goodwood to port my Sim from MTN to Vodacom. I've been there everyday since then waiting on the port to complete...I've been without my number since Friday and I'm a professional person and need my number. When dialing my number...voicemail says that my number does not exist! Apparently they are waiting on Telkom to reply to an email?? Some time ago I ported a Vodacom network to MTN...it took only 30minutes. I'm losing patience. MTN ported the number to Vodacom as confirmed in an SMS so why can't I use my number? I'm currently using a temporary number.