Vodacom Portal/website

1st Ref: 1-*** <br> 2nd Ref: ***<br> 3rd Ref: ***<br> <br> Please see all references of calls logged and nothing has been resolved. But vodacom always send me sms to say that the issue has been resolved and call is now logged.<br> But when i log into my profile on the vodacom website the download of itemised billing option/button is not visible or missing!!!<br> This is now really frustrating because i cannot download the itemised billing as i have done for the pas 7 years with vodacom!! I need this for claiming at my workplace, and always downloaded the itemised billing in the csv format on the vodacom website..<br> <br> Because of all this delay i have lost my reimbur*****t claim for this month!! This is really ridiculous from Vodacom as i never experienced any issues before!!<br> <br> Please can somebody from the IT sort this out and confirm via phone to me if everything is now working and not sending me sms to say that the issue has been resolved!<br> <br> Benedict<br> ***<br> <br> NOBODY SINCE I LOGGED THIS INCIDENT PHONED ME AS PROMISED, THIS IS POOR SERVICE!!!