Vodacom Port-Out

<p>Dear Vodacom,</p> <p>I have been trying to port out for a week and so far not succeeding.</p> <p>After a port request was sent to vodacom from cell c along with 2 emails from the porting department this is now going on to week 2. <br />I have contacted the vodacom porting department and am now waiting for a technician to respond to my escalated query which has not been responded to in approximately 48 hours (of which 72 hours is the max time).<br />The only information I am able to obtain from the porting department is that is on "meesage 5" and "my number is one of the numbers that have moved over to the new system", so I would appreciate a detailled call back ASAP describing the problem and the date of which this problem is going to be resolved.</p> <p>Thank you</p>