SP
Stanley P
1 reviews | Active since Mar 2009
02 Jan 2021, 14:03
Vodacom Port In Failure
I ported two numbers from Telkom to Vodacom on 31/12/2020. For some reason, I'm unable to send or receive SMSs. I have called the Call Center multiple times but none of the consultants have been able to help. I have changed the Message Centre Number to *** and *** but the problem is still not resolved. I left Telkom because of poor service but I'm not sure if Vodacom is any better. Bitterly disappointed
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Vodacom's replyOfficial
02 Jan 2021, 16:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jan 2021, 16:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team