Vodacom Port In

I ported in from Telkom two weeks ago. I am unable to receive SMSs and incoming calls. I have spoken to 5 different customer care representatives as well as the Mall@Reds Vodacom store where the porting was done. Nobody can assist me and I'm basically stuck unable to use my phone. All that happens is the SMSs centre number keeps been rotated between the two numbers you have for SMSs. There is obviously something that was not done with the port in, that is causing these issues. This is unacceptable service from a reputable provider. The whole point of porting to Vodacom was around service and now it has turned into a nightmare experience. I require urgent assistance.