CB
Chesnae B
1 reviews | Active since Jul 2017
08 Jan 2020, 13:55
Vodacom Port Department Continues to Fail
On the 30 Dec 2019 at 18:59 pm I wrote a review about Vodacom's bad service, today is the 08 Jan 2020. The politely responded and promised to try and get hold of me. I have not been contacted by anybody and my Port has not been resolved.
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Replies (3)
Vodacom's replyOfficial
09 Jan 2020, 07:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jan 2020, 07:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
28 Jan 2020, 08:50Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you received feedback, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply28 Jan 2020, 08:50
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you received feedback, your query has now been resolved. Regards Consumer Website Team
CB
Chesnae B's updateReviewer Update
28 Jan 2020, 16:36My Port is still not sorted.
CB
Chesnae B's update28 Jan 2020, 16:36
Reviewer Update
My Port is still not sorted.