RM
Riyaadh M
1 reviews | Active since Oct 2019
11 Dec 2019, 12:02
Vodacom port
I ported my number from Vodacom to mtn after bad service from Vodacom. Upon doing so Vodacom had blocked all incoming calls to my number from their numbers. So I can't receive any Vodacom calls or smss. I have been complaining about this to Vodacom for the passed 2 weeks now and nothing has been resolved. This is very inconvenient as many people can't get hold of me. Could Vodacom please assist as I am fed up with their bad service.
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Vodacom's replyOfficial
11 Dec 2019, 14:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Dec 2019, 14:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
30 Dec 2019, 12:33Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply30 Dec 2019, 12:33
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team