1 reviews | Active since Jun 2017

08 Jun 2017, 15:02

Vodacom POPI Act - ***

<p>I have listed my number as a "do not" market , however I still get calls from a company associated with Vodacom. The problem is not only the phone call but the lies about contracts to sell extra data contracts.</p> <p> </p> <p>Called vodacom and after listening to my story , they just cut the call. I must be honest I didnt expect anything better.</p> <p> </p> <p> </p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply08 Jun 2017, 15:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply09 Jun 2017, 09:17
Official

Dear Customer,

As per our communication to you, your number has been removed from our Marketing/Sales database.

Regards

TS

Consumer Website team