GT
Gift T
1 reviews | Active since Nov 2021
10 Dec 2022, 09:25
VODACOM: POOREST CUSTOMER SERVICE IN SOUTH AFRICA!
0.00% customer service! I ordered a s22 ultra with the watch in February and never received it because someone did not do their job. Everything was approved, and i was expecting the device to be delivered within the 5 days. I kept making follow ups and the illeterate staff kept lying to me and said that the device is out on delivery. Anyways thank you for showing me the red flags and not delivering the device by trapping me in to signing your useless contract. MTN and CellC are 100% better than you.
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Vodacom's replyOfficial
10 Dec 2022, 13:55Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Dec 2022, 13:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team