JB
Johan B

1 reviews | Active since Mar 2009

30 Mar 2021, 16:51

Vodacom - Poor signal - Selcourt

During the past 2 year, I have logged several Calls for assistance on poor signals in Selcourt, Springs. Every time after a few days, the call is closed, No change in Service, No feedback on the case, just closing it. Cannot cancel due to the contract we have, Multiple contracts It has become such an issue, that it might be worth to take the knock and move to alternative service provider anyway. All of the accounts for the business will be moved due to their non commitment to resolve This is pathetic service So if you stay in this areas, be aware and go for another provide before falling in the same trap

0
Replies (2)
Vodacom
Vodacom's reply31 Mar 2021, 06:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
JB
Johan B's update11 May 2021, 10:57
Reviewer Update
Ans so it went quite again, followed up on email, no response
Seem this is very typical