Vodacom Poor Signal for 2 weeks

We run a customer service business from home with 2 Vodacom SIM Cards. The signal has been almost nonexistent over the last 2 weeks since load shedding started up again, & calls frequently cut out I have reported this twice to Vodacom & have yet to receive the promised reference number or an update.

Seems to be a problem with a cell tower, as we didn't have any problems before.

Get onto it Vodacom & feedback to your paying consumers.