RV
Riaan V
1 reviews | Active since Oct 2013
10 Feb 2022, 07:29
Vodacom poor signal and customer support.
Loged so many faults about poor signal with Vodacom. Send emails to customer care ext and all coms seems to be handled by reply bots or automation call systems. Vodacom did how ever install a signal booster at my place but my signal is still poor. I would not recommend any Vodacom services. Vodacom can be sure they have lost a Customer once I can cancel my contract. I would not recommend them at all.
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Vodacom's replyOfficial
10 Feb 2022, 09:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Feb 2022, 09:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team