CK
Carel K
1 reviews | Active since Sept 2020
11 Sept 2020, 21:43
Vodacom poor signal
Poor signal, My phone has 4G at home yet my download speed is 0mb/s, my ping is 6600 and my upload speed is also 0mb/s. How on earth is that even possible, so I have signal yet I don't have signal? I am getting very frustrated at this point as I have contacted Vodacom several times with no results. I have a contract with Vodacom so I cant even switch network to MTN
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Vodacom's replyOfficial
12 Sept 2020, 09:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Sept 2020, 09:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team