Vodacom Poor Services Received From Business Department

To Whom it may concern,

Dear Vodacom, I am absolutely disgusted by the service received from your (Back Office) in the Business contract department. I received an sms on the 15th February stated contract is approved and the consultant also over the phone confirmed it was approved. The next day I get a call stating that Experian (Credit Bureau) has a listing on my name and that I should get a paid up letter and have it removed of which that it was I did. It has taken me since the 15th February till today to get answers from Vodacom!!!!!!! I have spent over R500 making calls trying to sort the issue out and when it is finally done, I get told today to contact Transunion (Why must I?) why was I not told about this in the beginning? why make me run around waste money etc AND WORSE OF ALL APPROVE A CONTRACT AND GIVE ME ISSUES ABOUT IT??? ITS EITHER YOU WANT MY BUSINESS OR YOU DO NOT, I WILL GLADLY GO OVER TO ANOTHER NETWORK, very poor service indeed I will not be referring any family or friends to Vodacom, my wifes contract ends in July and I will make sure she does not renew it with Vodacom as never have I ever been treated this way. Very poor service indeed. Vodacom does not care about their customers it is very clear to me (You have people working in your back office and they know nothing to make a client run around like this is this what you do to every business client? I have been approved for a vehicle and no hassles but you people are treating me like I am useless DO YOU WANT MY BUSINESS OR NOT????? If you cannot assist me do not send me an sms approving the business contract and then keep giving me the run around.....