KS
Kay S
1 reviews | Active since Jan 2018
13 May 2019, 07:12
VODACOM : POOR SERVICE YET AGAIN
Good day, My number was ported to VODACOM on 21 March 2019, consultant advised 2-48 hours to be activated, it has since not been done. A few days later with my follow up i was advised it will be logged, no reference number was issued. I go online to get a product advertised and i am not able to because my port is still pending at VODACOM. Please fix this as a matter of urgency. Thank you
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Vodacom's replyOfficial
13 May 2019, 07:47 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 May 2019, 07:47
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
KS
Kay S's updateReviewer Update
16 May 2019, 13:56Isuue still not resolved.
KS
Kay S's update16 May 2019, 13:56
Reviewer Update
Isuue still not resolved.