1 reviews | Active since May 2016
Vodacom Poor Service, ******** billing of "content services"
I have been billed for more than six months for "content services" which I have not subscribed to. I have contacted Vodacom with the query and they gave me the WASPA details of the billing. I further requested Vodacom to cancel all content services from my contracts and not to allow any services in the future. Three months later I am still receiving content service charges, after sending sms's to 30333, telephone calls and emails! Vodacom is still holding me accountable for the content service even though they have responded to the sms's stating that I am currently not subscribed to any content services. Vodacom needs to take responsibility for allowing these ******** chargers and need to put a service/rule in place to protect their consumers from these leaches and not allow any content services without the correct authorisation. I have been a Vodacom customer for more than 15 years.... Maybe it's time for a change! I urge everyone reading this to go through their invoices with a fine comb!
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