ldp
lee-anne du plessis
1 reviews | Active since Sept 2017
10 Jun 2022, 15:32
Vodacom poor service too complacent
absolutely useless, app**** for Fibre, they process my application and approved then some one closes the ticket saying there no coverage … when coverage is confirmed at application… they don't follow up, they *********** nobody could direct or resolve how to undo their internal errors, absolutely terrible customer service . And they must be losing money i have a modem they have not collected or closes out whats to happen
Vodacom too complacent
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Replies (1)Vodacom's replyOfficial
11 Jun 2022, 12:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jun 2022, 12:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
