ldp
lee-anne du plessis

1 reviews | Active since Sept 2017

10 Jun 2022, 15:32

Vodacom poor service too complacent

absolutely useless, app**** for Fibre, they process my application and approved then some one closes the ticket saying there no coverage … when coverage is confirmed at application… they don't follow up, they *********** nobody could direct or resolve how to undo their internal errors, absolutely terrible customer service . And they must be losing money i have a modem they have not collected or closes out whats to happen

Vodacom too complacent

0
Replies (1)
Vodacom
Vodacom's reply11 Jun 2022, 12:11
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team