KP
Keagan P
1 reviews | Active since Sept 2020
03 Sept 2020, 09:42
Vodacom Poor Service, stay away from Fibre
I would suggest staying clear of attempting to set up a Fibre line with Vodacom. I sent an email lodging a complaint and nobody had the decency to come back. You have to constantly chase up and end up not getting anywhere. The entire Fibre process is a mess and these guys don't know what they doing. This is the start of the relationship I cannot imagine what else lies ahead. Instead of assisting my business they are more of a challenge than covid itself, end up spending more time trying to sort out this line than anything else.
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Replies (1)Vodacom's replyOfficial
03 Sept 2020, 11:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Sept 2020, 11:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
