AR
Aderian R

1 reviews | Active since Jul 2020

22 Jul 2020, 20:28

VODACOM POOR SERVICE, RIPPING PEOPLE OFF.

Vodacom is the most terrible and disgusting network I ever had. I took a contract over 2 years ago which ended in February 2020 but they are still debiting my account till this day .Vodacom complaints are of No help,I phoned countless of times to end my contract with no success. The only reason why I took the contract was to get a voucher. They are Disgusting and should be embarrassed of the service they provide during the pandemic. I didn't use the Sim card at all and apparently I am in errears as of end June.

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Replies (1)
Vodacom
Vodacom's reply23 Jul 2020, 07:16
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team