AB
Adolf B
1 reviews | Active since Dec 2024
30 Dec 2024, 15:59
Vodacom poor service on my fibre
I am struggling more than 2 weeks to get my fiber sorted. They don't update any feedback. I have to call them daily. I have student hiring flatlet and can't give him wifi for too long.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
31 Dec 2024, 08:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Dec 2024, 08:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
31 Dec 2024, 08:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Dec 2024, 08:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AB
Adolf B's updateReviewer Update
02 Jan 2025, 10:50Thank you I have called in today again to try and get attention. I'll wait for the follow up. But for over 2 weeks nobody has contacted me back. So I really don't have the trust that hey will call.
AB
Adolf B's update02 Jan 2025, 10:50
Reviewer Update
Thank you I have called in today again to try and get attention. I'll wait for the follow up. But for over 2 weeks nobody has contacted me back. So I really don't have the trust that hey will call.