JO
James O

1 reviews | Active since Mar 2015

16 Nov 2016, 20:15

Vodacom poor service - Nobody calls back

<p>vodacom have put a R50 limit on my calls which means I cannot make calls . I have paid my contract every month for 22 years! I have called client service 3 times and despite promises to resolve and call back I have still not received a call or issue resolved. How can such a simple issue not be resolved.</p>

0
Replies (1)
Vodacom
Vodacom's reply17 Nov 2016, 07:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team