vodacom poor service no help

Dear Mr Shameel Joosub and Vodacom,I had a very bad experience with vodacom,when I upgraded my account they insured me that I will have my credit limit for data account ***,I did informed them also as I have a ipad they need to send the notification on ***.my credit limit on the data no *** should be R50.00 & I called up many times to tell them place this they insured me it placed 6 time I called up,and I could not see how much of data I'm using on [URL Removed] or [URL Removed] ,I assume I did not reached 5gigs data,I can't view my balance and usage also & I should only be paying the amount of R109 for *** and the other data line no: *** should be R259.00 + the R50.00 usage limited that should be total amount to data line = R309.00 I will pay is.also notice yourl only activated the usage limited on 24-09-2015 time 11:09am and today - on date 27-09-2015 I received a notification informing me 90percent spend on my R50.00 usage limited ,in total for my data account should be R.309.00-i am unable to view my balance on vodacom-my account,will report to icasa and other watchdog body know one helping me,consultant dropping call with me.no he'll at a