JG
Japie G
1 reviews | Active since Nov 2021
12 Nov 2021, 15:40
Vodacom poor service. Need help to connect to Fibre
Struggling since Tuesday with a new fibre installation after our wifi ****le was disconnected. After 8 calls the last 3 days no solution to our connectivity yet. Also no indication as to when and how the issue will be resolved. No way of speaking to a senior person for support. Vodacom Fibre NOT RECOMMENDED as a service provider at all
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Vodacom's replyOfficial
13 Nov 2021, 11:35 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Nov 2021, 11:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team