ND
Nwabisa D
1 reviews | Active since Sept 2017
04 Jun 2020, 08:24
VODACOM POOR SERVICE INSTALLATION
We installed a wifi route on 26 May 2020 up until today the wifi is not connected. They informed us that we should wait for 24 to 48 hours. We must call vodacom almost everyday and the agents also drops the phone when we want to speak to the manager. I'm very upset because we are working from home this is not for pleasure. i need someone to attend to this urgently. Your service is so poor. Im going to paint vodacom badly on twitter until this thing gets sorted.
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Vodacom's replyOfficial
04 Jun 2020, 08:29Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jun 2020, 08:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
ND
Nwabisa D's updateReviewer Update
04 Jun 2020, 12:32Good Day
We have not received feedback about this complaint.
Why are you guys taking long to fix the problem? What kind of service is this? I'm going to tarnish your name on social media if we don't get a call in the next 1 hour.
We have not received feedback about this complaint.
Why are you guys taking long to fix the problem? What kind of service is this? I'm going to tarnish your name on social media if we don't get a call in the next 1 hour.
ND
Nwabisa D's update04 Jun 2020, 12:32
Reviewer Update
Good Day
We have not received feedback about this complaint.
Why are you guys taking long to fix the problem? What kind of service is this? I'm going to tarnish your name on social media if we don't get a call in the next 1 hour.
We have not received feedback about this complaint.
Why are you guys taking long to fix the problem? What kind of service is this? I'm going to tarnish your name on social media if we don't get a call in the next 1 hour.