Vodacom poor service high costs.

Vodacom changed the access to their monthly bills. Before that I had no problem printing what I needed. I have phoned customer service, and got a useless response from their virtual assistant. I have been into the Voda shop at Northgate, who helped me with only one of my problems.

I receive at least one call from outside South Africa every day (Kenya, Madagascar, and all sorts of other places where I know nobody. Their response: Block them. Do they think I haven't tried?

My monthly bill has skyrocketed, partly because of loadshedding and hence needing extra mobile data, but I buy about 1GB a month. I can't even see what i owe them. It just comes off my account each month. I have emailed their customer care department- no response. I have been a Vodacom customer since the first cell phones arrived. Now I think they are useless. The only question is: ,Who is better service wise? Come on Vodacom wake up! Frances Geber