MB
Mashudu B
1 reviews | Active since Aug 2012
16 Nov 2022, 12:25
VODACOM Poor Service
It is now more than 5 weeks my cellphone contract is not resolved. I am still stuck on the old Contract. I went to Vodacom Mall of Africa four times and someone from Vodacom phoned me yesterday but still my contract is not resolved.
This is poor pathetic service
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Vodacom's replyOfficial
16 Nov 2022, 13:55Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Nov 2022, 13:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team