SW
Samantha W
1 reviews | Active since Nov 2020
25 Nov 2020, 08:55
Vodacom poor service
For the past 2 days we sit in Kriel with no signal for +- 12 to 13 hours frim 16:00 on the 23rd and 24th Nov 2020 Vodacom blames your phone and sim by never there service. This is not the first time that this has been happening. Then they tell you there is no service network error and every thing is in order. You dont come right at customer care. Vodacom service is pathetic
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Vodacom's replyOfficial
25 Nov 2020, 10:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Nov 2020, 10:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team