GK
Gawie K
1 reviews | Active since Jun 2021
04 Jul 2021, 20:21
Vodacom poor service
So after 12 days I had 1 call back, no feedback, and just dissapointment from Vodacom.
Finrite is the company doing the insurance for Vodacom. Sad to say one can see you are only a number there and not the said valued costomer.
I was hoping at getting a Laptop deal but considering this bad service, I'm moving over to MTN. Cheers Vodacom.
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Vodacom's replyOfficial
05 Jul 2021, 08:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jul 2021, 08:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team