Vodacom Poor Service

I have renewed my Vodacom Contract early October. After fews days, I went back to Vodacom because my contract was not active, they told me I must wait for end of October. Come 2nd of November my contract is still not active and furthermore until today I am still waiting for my Contract to be active. I went back to the store twice, no help being sent from pillar to post. To everyone please watchout for this before you commit