AM
Andrew M
1 reviews | Active since Mar 2014
03 Jan 2026, 14:02
Vodacom. Poor service.
Vodacom doing what they do best.....gross inefficiency. Paid my Vodacom account (cash) yesterday (2nd January 2026). Received an SMS from Vodacom thanking me for payment. Today (3rd January 2026) I received a phone call from Vodacom asking me for payment. Useless non customer oriented company.
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Vodacom's replyOfficial
03 Jan 2026, 14:12 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply03 Jan 2026, 14:12
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team