HH
HAMZA H
1 reviews | Active since Feb 2023
08 Feb 2023, 11:20
Vodacom Poor service -
I had won a Intouch P Bank 10000MAH + 3 Prong Cable on the Vodacom summer app. This was won on the 23-11-2022. To date i have not received delivery.
I have called in multiple times only to have the matter escalated every time I call.
To date no agent has called me back and every time I call agents say it was escalated to the wrong department and they going to escalate the matter again.
Disappointed Vodacom loyal customer
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
08 Feb 2023, 12:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Feb 2023, 12:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
HH
HAMZA H's updateReviewer Update
15 Feb 2023, 12:33Still no contact -
waiting going on months
waiting going on months
HH
HAMZA H's update15 Feb 2023, 12:33
Reviewer Update
Still no contact -
waiting going on months
waiting going on months
