HH
HAMZA H

1 reviews | Active since Feb 2023

08 Feb 2023, 11:20

Vodacom Poor service -

I had won a Intouch P Bank 10000MAH + 3 Prong Cable on the Vodacom summer app. This was won on the 23-11-2022. To date i have not received delivery.

I have called in multiple times only to have the matter escalated every time I call.

To date no agent has called me back and every time I call agents say it was escalated to the wrong department and they going to escalate the matter again.

Disappointed Vodacom loyal customer

0
Replies (2)
Vodacom
Vodacom's reply08 Feb 2023, 12:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
HH
HAMZA H's update15 Feb 2023, 12:33
Reviewer Update
Still no contact -
waiting going on months