MP
Markus P
1 reviews | Active since Dec 2018
01 Mar 2021, 22:55
Vodacom. Poor service.
I have been a big suporter of Vodacom for more than 10 years. But if late their service are very poor. They have technical issues more often then ever before. I have 3 contracts through vodacom, but will cancel them all when the contracts expire. My wife is with MTN and their service and quality contracts is just so much better. I stuck to vodacom out of loyalty. But I believe now loyalty does not pay back. Their fibre wifi could be offline for days. I recommend that potential vodacom clients think twice before going to vodacom, and rather consider other service providers. This comes from a client that has been a vodacom client for over 10 years. But this will change soon. Think twice about vodacom.
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Replies (1)Vodacom's replyOfficial
02 Mar 2021, 07:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Mar 2021, 07:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
