Vodacom poor service

I am using Vodacom fibre. Over the last week I have not had internet access. Last week I was told that the issue was with metro fibre. Metro fibre sent a technician however they were able to connect and advised that the issue lies with vodacom which is my service provider.

I have made in excess of 10 calls over the period with each call lasting over 15 minutes. The consultants are not clear(their lines are breaking) and some like Lungisa dropped the call.

I am seriously considering changing service providers or even better move to metro fibre.