AA
Aurion A
1 reviews | Active since Aug 2012
29 Jul 2015, 11:34
Vodacom poor service, drop phone calls
I've been trying to get a mailbox set up months on end on my one number and trying to cancel my contract for quite a while but the phone rings for an eternity and as soon as it seems I'm getting through the phone gets put down. <br> <br> On my voicemail issue the general operator keeps telling me my call has been logged it takes 24 hours yet nothing ever comes of it. <br> <br> On trying to cancel one of my contracts I am never able to speak to a consultant to do so - I was previously continually transferred to different people with no luck - it seems you are being forced to keep contracts open. <br> <br> Really disappointed with vodacoms level of service.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
29 Jul 2015, 16:19Hello andaur001,
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply29 Jul 2015, 16:19
Official
Hello andaur001,
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
