ZK
Zahir K
1 reviews | Active since May 2013
01 Feb 2020, 07:13
VODACOM POOR SERVICE DELIVERY YET AGAIN
Once again shady tactics at work not surprising and not my first poor delivery and bad service from this provider. Paid for a 30GB PLUS 30GB ANYTIME and 30GB PLUS 30GB NIGHTIME --- YET recently I'm only Receiving 30GB PLUS 11.35GB Nightime. What ******* is this. I did not change my contract. ITS Valid for 24months my Monthly supp**** data should not change as fixed in my contract you ****. If this is not rectified I will be cancelling both my contracts this year !!! Have had an issue every contract I HAD with you experience the same poor service delivery on contract issued to a customer. You still remain like the rest of this country shady, poor service delivery.
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Replies (2)ZK
Zahir K's updateReviewer Update
01 Feb 2020, 07:1818.35GB short !!! almost 20GB's missing ? its only 1st of Feb 2020
ZK
Zahir K's update01 Feb 2020, 07:18
Reviewer Update
18.35GB short !!! almost 20GB's missing ? its only 1st of Feb 2020
Vodacom's replyOfficial
01 Feb 2020, 13:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Feb 2020, 13:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
