ZK
Zahir K

1 reviews | Active since May 2013

01 Feb 2020, 07:13

VODACOM POOR SERVICE DELIVERY YET AGAIN

Once again shady tactics at work not surprising and not my first poor delivery and bad service from this provider. Paid for a 30GB PLUS 30GB ANYTIME and 30GB PLUS 30GB NIGHTIME --- YET recently I'm only Receiving 30GB PLUS 11.35GB Nightime. What ******* is this. I did not change my contract. ITS Valid for 24months my Monthly supp**** data should not change as fixed in my contract you ****. If this is not rectified I will be cancelling both my contracts this year !!! Have had an issue every contract I HAD with you experience the same poor service delivery on contract issued to a customer. You still remain like the rest of this country shady, poor service delivery.

0
Replies (2)
ZK
Zahir K's update01 Feb 2020, 07:18
Reviewer Update
18.35GB short !!! almost 20GB's missing ? its only 1st of Feb 2020
Vodacom
Vodacom's reply01 Feb 2020, 13:46
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team