Vodacom -Poor Service Delivery - No Accountability

With Vodacom being in business for such a long period of time you would assume their service gets better however of recent it has been a horrible experience dealing with them. I have attempted to upgrade my account and I have been left waiting without a phone for the past 1 month. They choose to blame the courier company they have partnered with and accept no responsibility for their error. Even more frightening, I have been told - by Vodacom consultants themselves - that this is an ongoing issue on their side. My advise to you would be to shop around at other service providers.