Vodacom poor service delivery

This is the second time im wring a poor review for VODACOM. I have paid my account on the 4th on the voda app. Today 6th April my line is still not active. I have also emailed vodacom cutomer services and still no respond. This is unacceptable from vodacom. Most defnetly a poor service. I will not renew my contract with vodacom on the next renewal date because of this poor service.