VN
Vanasteri N

1 reviews | Active since Nov 2021

22 Feb 2026, 05:38

Vodacom poor service delivery and *****

Hi I had a cellphone contract with vodacom for past 3 years and then last year November 2025 it ended then I get messages I am in legal department due to the same contract then I had to pay the legal department after several calls but still no joy. Vodacom still debits my bank account like 3 times a month I dont know what to do all the consultants can't help me telephonically or in writing. Last year November I never renewed no contract or did I sign any documents for new contract of I was put in the legal department by Vodacom how can I sign a new contract please help I am experiencing emotional distress regarding this matter. Please they must stop debiting my account its ******* as Vvm attorneys is also taking money from me. And I never signed or authorized a new contract from Nov. 2025 to 2027 I need proof and signatures because I never took a new contract I had bad service with my old one which ended in 2025. They said I did a topup contract in Nov 2025 which I never did because they put me in legal department and I dont even know what I am paying for as my contract is ended with them. Please I need closure this company is putting me in financial distress and no one helps me sort the matter. Thank you

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