Vodacom Poor service delivery

I have been without internet for 6 weeks. It is an internet data contract. My husband passed away during this time, which made things worst as I needed the internet to conduct business.

I have contacted Vodacom numerous times without any success.

I have a reference number as proof to confirm that I contacted them regularly.

On a daily basis I phoned them without any success in them helping me.

I think the service is utterly poor and unprofessional and I will take my business elsewhere if this is not resolved within the next 48 work hours.

Ps. Some of the consultants were friendly, but also unable to resolve this issue.