1 reviews | Active since Jul 2017

28 Jul 2017, 17:16

Vodacom poor service delivery

<p>I took out 2 contracts at vodacom in 2015. The instalment was according to the contract. The debit order went off my bank account. Few months down the line my account was in arrears. I phoned vodacom and register disputes on disputes. I have established that im paying for an additional number. Its now 2017 and still its not sorted. I have been handed over to legal services and all my disputes didnt help</p>

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Replies (1)
Vodacom
Vodacom's reply29 Jul 2017, 09:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team