mP
meliza P

1 reviews | Active since Jan 2017

06 Jan 2017, 11:18

vodacom poor service delivery

<p>First I want to inform you that I am utterly disappointed with Vodacom’s service delivery. I was a Vodacom client for more than 20 years, and I am so glad I am no longer a client of such *********** company.</p> <p> </p> <p>I spoke to various agents on the ********** number, without any fulfilment. I to try and get clarity on my account I cancelled and ported out on the 15th of December, at the end I requested the statements for OCT, NOV and DEC to be emailed to me, but frustrated I am still waiting in anticipation. </p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply06 Jan 2017, 12:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team