NK
Nkele K
1 reviews | Active since Jul 2021
29 Apr 2022, 12:18
Vodacom poor service
I have been trying to cancel my contract, they are giving me the runaround. Kept me on the line, the service is very disappointing. I wouldn’t recommend for anyone to take a contract with them because they are so efficient at the beginning but yet when you need their help at the end of the process they disappoint.
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Vodacom's replyOfficial
29 Apr 2022, 14:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply29 Apr 2022, 14:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team